Please read these Terms & Conditions carefully before using tvtoto's online betting platform. By creating an account and using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our services.
In these Terms & Conditions, the following definitions apply:
You must be at least 21 years of age to register an Account and use tvtoto's Services. By registering, you confirm that you meet this age requirement. tvtoto reserves the right to request proof of age at any time, and we will suspend or terminate any Account found to belong to an individual under 21 years of age.
tvtoto is an internationally licensed online betting platform that operates outside the jurisdiction of Indonesia. While we serve Indonesian players, online gambling is restricted within Indonesia under the Public Gambling Act 1867 and its amendments. By using tvtoto, you acknowledge that you are responsible for ensuring your own compliance with Indonesian law and any applicable regional regulations. If online gambling is prohibited in your location, you must not use our Services.
To use tvtoto Services, you must register an Account by providing accurate, current, and complete information, including your full legal name, date of birth, email address, mobile phone number, and residential address. You may only register one Account per person. Multiple Accounts registered by the same individual will result in suspension or closure of all Accounts and forfeiture of any balances or winnings.
tvtoto is required to verify the identity of all Account holders in accordance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. You must provide a valid government-issued identification document (Indonesian KTP or passport) and proof of address when requested. Failure to complete verification may result in restrictions on deposits, gameplay, or withdrawals.
You are solely responsible for maintaining the confidentiality of your Account username and password. You must not share your login credentials with any third party. Any activity conducted through your Account will be deemed to have been authorized by you.
If you suspect that your Account has been compromised or accessed without your authorization, you must notify tvtoto customer support immediately. We will investigate and take appropriate action, which may include temporarily suspending your Account.
You must keep your Account information up to date. If your contact details, banking information, or residential address changes, you must update your Account settings promptly. tvtoto is not responsible for any losses or issues arising from outdated or incorrect Account information.
tvtoto accepts deposits via Indonesian bank transfers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallets (OVO, DANA, GoPay, ShopeePay). All deposits and Account balances are denominated in Indonesian Rupiah (IDR).
The minimum deposit amount is Rp 50.000. Maximum deposit limits vary by payment method and are displayed in the Deposit section of your Account. tvtoto reserves the right to adjust these limits at any time.
Most bank transfers and e-wallet deposits are credited to your Account instantly during Indonesian banking hours (Monday–Friday, 08:00–17:00 WIB). Deposits made outside banking hours may take up to 24 hours to process.
If a deposit does not appear in your Account within the expected timeframe, contact customer support with your transaction reference number. tvtoto will investigate and resolve the issue within 48 hours. You must not attempt to reverse or cancel a deposit through your bank or payment provider — doing so may result in Account suspension.
You confirm that all funds deposited into your tvtoto Account are from legitimate sources and belong to you. tvtoto reserves the right to request proof of the source of funds and to refuse or return deposits that we believe may be derived from illegal activity.
Withdrawals are processed to the bank account or e-wallet registered during your Account verification. You may only withdraw to an account in your own name. Third-party withdrawals are strictly prohibited.
The minimum withdrawal amount is Rp 100.000. Maximum withdrawal limits are displayed in the Withdrawal section of your Account and may vary based on your VIP status and payment method.
Most withdrawal requests are processed within 2–4 hours during WIB banking hours (Monday–Friday, 08:00–17:00 WIB). Withdrawals requested outside banking hours or on weekends will be processed on the next business day. First-time withdrawals or withdrawals over Rp 10.000.000 may require additional verification and may take up to 48 hours.
tvtoto reserves the right to request additional documentation or verification before processing a withdrawal. Accounts with incomplete KYC verification may face withdrawal delays or restrictions. If you have claimed a Bonus, you must meet the associated wagering requirements before withdrawing Bonus-related winnings (see Section 6).
tvtoto does not charge withdrawal fees for standard bank transfers. However, your bank or e-wallet provider may impose their own fees, which are outside our control.
Bonuses and promotions are offered at tvtoto's sole discretion and are subject to specific terms and conditions displayed on the Promotions page or in the Bonus offer details. Not all Users may be eligible for all Bonuses.
All Bonuses are subject to wagering requirements (also known as rollover or playthrough requirements). You must wager the Bonus amount (and, in some cases, the deposit amount) a specified number of times before you can withdraw Bonus-related winnings. The wagering requirement is stated clearly in each Bonus's terms (e.g., "30× bonus" means you must wager the Bonus amount 30 times).
Bonuses have a limited validity period (e.g., 14 days, 30 days) starting from the date of activation. If you do not meet the wagering requirements within the validity period, the Bonus and any associated winnings will be forfeited.
tvtoto has a zero-tolerance policy for Bonus abuse. Activities that constitute Bonus abuse include, but are not limited to: creating multiple Accounts to claim multiple welcome Bonuses, using deposit/withdrawal cycles solely to clear Bonuses without genuine gameplay, collusion with other players, or using betting strategies designed to exploit Bonus terms. tvtoto reserves the right to void Bonuses, confiscate winnings, and close Accounts found to be engaging in Bonus abuse.
You may cancel an active Bonus at any time through your Account settings. Canceling a Bonus will forfeit both the Bonus amount and any winnings derived from it. Your original deposit (if applicable) will remain in your Account.
All Bets are final once confirmed. tvtoto does not accept cancellations or amendments to Bets after they have been placed, except in cases of obvious technical error (e.g., incorrect odds displayed due to a system malfunction). Sports betting markets follow the official result as declared by the relevant league or governing body (e.g., BRI Liga 1, English Premier League, FIFA).
Live (in-play) Bets are accepted on events that are currently in progress. Odds and available markets change dynamically during the event. Due to inherent broadcast delays, there may be a brief lag between real-time action and odds updates. tvtoto reserves the right to void Bets if we determine that a User has placed a Bet after the outcome was already known (e.g., exploiting a broadcast delay).
All casino games, live casino tables, and slot games are provided by internationally licensed third-party studios (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, etc.). Game outcomes are determined by certified random number generators (RNG) or live dealers, and tvtoto has no ability to influence or manipulate results. RTP (Return to Player) percentages are published on each game's information page.
Togel (Indonesia's traditional numbers lottery) draws are conducted by independent third-party operators, and tvtoto accepts Bets on the published results. Draw times and result verification follow the official schedule of the relevant togel market (e.g., Singapore Pools, Hong Kong Pools). tvtoto is not responsible for delays or errors in third-party draw results.
Sabung ayam (live cockfighting) streams are broadcast from licensed arenas in the Philippines, Thailand, and Cambodia. tvtoto does not own or operate any physical cockfighting venues. Bet outcomes are determined by the official result declared by the arena operator. tvtoto reserves the right to void Bets if a match is cancelled, postponed, or deemed invalid by the operator.
Important Notice: All betting markets, odds, and game rules are subject to change without prior notice. tvtoto reserves the right to suspend or void Bets, adjust odds, or limit stake amounts in cases of technical errors, suspected fraud, or unusual betting patterns.
The following activities are strictly prohibited on the tvtoto platform:
tvtoto reserves the right to suspend or terminate Accounts, confiscate balances, and report illegal activity to law enforcement authorities.
tvtoto strives to provide uninterrupted service, but we do not guarantee that the platform will be available at all times. We are not liable for any losses arising from temporary service outages, maintenance periods, technical failures, or events beyond our control (force majeure).
tvtoto aggregates betting markets, live streams, and game content from third-party providers. We are not responsible for errors, delays, or inaccuracies in third-party data or content. If a third-party provider cancels an event or reports an incorrect result, tvtoto will void or correct affected Bets in accordance with the provider's official ruling.
You are solely responsible for your betting decisions and Account activity. tvtoto provides entertainment services and does not offer financial advice, investment guidance, or guaranteed returns. Gambling involves risk, and you may lose money. Never Bet more than you can afford to lose.
To the maximum extent permitted by law, tvtoto's total liability to you for any claim arising from your use of our Services is limited to the amount of funds in your Account at the time of the claim. tvtoto is not liable for any indirect, consequential, or punitive damages.
tvtoto strictly enforces a 21+ age policy. We verify age during Account registration and reserve the right to request additional proof of age at any time. If we discover that a User is under 21, we will immediately close the Account and forfeit any balances.
Gambling should be entertainment, not a source of income or a way to solve financial problems. If you feel that your gambling is becoming problematic, tvtoto offers the following tools:
To activate any of these tools, contact our customer support team via live chat or email. For comprehensive information and resources, please visit our Responsible Gaming page.
If you or someone you know is struggling with gambling addiction, seek professional help immediately. tvtoto supports responsible gaming initiatives and encourages players to contact local support organizations or counseling services.
You may request to close your Account at any time by contacting customer support. Before closure, you must withdraw any remaining balance. Once an Account is closed, it cannot be reopened.
tvtoto reserves the right to suspend or terminate your Account immediately if:
If your Account is terminated for breach of these Terms, tvtoto may forfeit any remaining balance and void any outstanding Bets.
All content on the tvtoto platform — including logos, text, graphics, software, game interfaces, and trademarks — is the property of tvtoto or our third-party licensors and is protected by international copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any content on the tvtoto platform without our express written permission.
These Terms & Conditions are governed by and construed in accordance with international gaming law and the laws of the jurisdiction in which tvtoto's operating license is issued. To the extent permitted by law, you agree to submit to the exclusive jurisdiction of the courts in that jurisdiction.
If you have a complaint or dispute with tvtoto, you must first contact our customer support team and attempt to resolve the issue informally. If the dispute cannot be resolved through customer support, you may submit a formal complaint in writing to [email protected]. We will investigate and respond within 14 business days.
If a dispute cannot be resolved through our internal complaint process, you agree to resolve the matter through binding arbitration in accordance with international arbitration rules. You waive the right to participate in class-action lawsuits or class-wide arbitration.
tvtoto reserves the right to amend, modify, or update these Terms & Conditions at any time without prior notice. Amendments will be effective immediately upon posting on the tvtoto website. It is your responsibility to review these Terms regularly. Continued use of the tvtoto platform after amendments are posted constitutes your acceptance of the updated Terms.
Material changes to these Terms (e.g., changes to withdrawal processing times, Bonus terms, or eligibility requirements) will be communicated to registered Users via email or Account notification.
If you have any questions, concerns, or feedback regarding these Terms & Conditions, please contact tvtoto customer support:
Our Indonesian-speaking customer support team is available around the clock to assist you.
Last Updated: January 2026
Effective Date: January 1, 2026
Explore our other legal and informational pages to learn more about how tvtoto protects your privacy, promotes responsible gaming, and answers common questions.